Mustard Seed & Co respects your privacy. This policy explains what personal data we collect through this website, why we collect it and how we look after it, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
01Who we are
Mustard Seed & Co (“we”, “us”, “our”) is a branding and digital marketing agency based at B905, Phileo Damansara 1, Jalan 16/11, Seksyen 16, 46350 Petaling Jaya, Selangor, Malaysia. We are responsible for the personal data you share with us through this website.
02Data we collect
Information you give us
When you use the contact form on our Let’s Talk page, we collect:
- your first and last name;
- your email address;
- your phone number, if you choose to give it;
- the services you are interested in, if you tick any; and
- anything you write in your message.
If you email or call us directly, we receive the details you choose to share in that conversation.
Information collected automatically
Like most websites, the server that hosts this site may record basic technical information such as your IP address, browser type and the pages you request. This is used to keep the site running securely. We do not use analytics, advertising or tracking tools on this website.
03How we use your data
We use the personal data you give us only to:
- reply to your enquiry and discuss how we might work together;
- arrange consultations or appointments you ask for;
- keep a record of our correspondence with you; and
- meet our legal and regulatory obligations.
We will not sell your personal data, and we will not send you marketing messages unless you have asked us to.
Giving us your name and email address is needed for us to reply to your enquiry. Your phone number and other details are optional.
05Browser storage & cookies
This website does not set cookies for tracking or advertising. It saves two small, non-personal settings in your browser so the site behaves well:
| Name | Type | Purpose | How long |
|---|---|---|---|
ms-loaded |
Session storage | Shows the full loading screen only once per visit | Until you close the tab |
ms-promo-until |
Local storage | Remembers that you closed the pop-up so it isn’t shown again | 3 days |
The map on our Let’s Talk page is provided by Google Maps. When it loads, Google may set its own cookies and collect information under the Google Privacy Policy.
You can clear browser storage or block cookies at any time in your browser settings. The site will still work.
06How long we keep it
We keep enquiry details only for as long as we need them to respond to you, manage any working relationship that follows and meet our legal obligations. When we no longer need your personal data, we delete it or make it anonymous.
07Security
We take practical steps to protect your personal data from loss, misuse and unauthorised access, including secure (HTTPS) connections and limiting access to the people who need it. No method of sending data over the internet is completely secure, so we cannot guarantee absolute security.
08Your rights
Under the PDPA, you have the right to:
- ask for access to the personal data we hold about you;
- ask us to correct personal data that is inaccurate, incomplete or out of date;
- withdraw your consent to us processing your personal data; and
- ask us to stop or limit processing that is likely to cause you damage or distress.
To make a request, contact us using the details below. We will respond within the time required by law. We may need to confirm your identity before acting on your request.
09Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the effective date shown at the top.
10Contact us
For any questions or requests about your personal data, please contact us:
If there is any inconsistency between the English version of this policy and any translated version, the English version prevails.